Effective Date: November 2025
We provide fast and reliable delivery for all your kitchenware and household orders.
Delivery Timelines
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Same-Day Delivery: Orders placed before 5:00 PM (Nairobi time)
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Next-Day Delivery: For orders placed after 5:00 PM or outside Nairobi
Delivery Options
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Pickup Mtaani: Collect your order from designated pickup points
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Home Delivery: Available within Nairobi and selected surrounding areas
Shipping Fees
- Delivery fees are calculated at checkout based on your location and order size
- Pickup Mtaani fees vary depending on the pickup point
Order Processing
Orders are processed within 24 hours of payment confirmation. You will receive an SMS or email once your order is ready for dispatch.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery to arrange an exchange.
